For many solo leaders and micro business owners, growth is no longer limited by demand. It is limited by capacity. Without a leadership structure, operational systems, and clearly designed workflows, businesses hit a ceiling. Owners remain buried in execution, decision-making slows, hiring gets delayed, and growth stalls long before the market runs out of opportunity.
This capacity gap is widespread. Research shows that more than 60 percent of small business owners work over 50 hours per week, signaling that many businesses are operating at or beyond the limits of one person’s time. When everything depends on the owner, expansion becomes risky, and burnout becomes likely.
To address this challenge, Tonya Harrison, Founder and CEO of Cignal Partners, has launched The Leadership Shift, a leadership and operations implementation program delivered through six biweekly sessions, designed to help solo leaders and micro business owners build the structure required to grow without sacrificing clarity, energy, or control.
“Most businesses do not fail because the idea is wrong,” says Tonya. “They fail to grow because the business is built around the owner. Capacity becomes the constraint. The Leadership Shift helps owners remove that constraint by putting leadership systems and operational structure in place before growth breaks them.”
The Leadership Shift is designed for owners who recognize they cannot continue operating the same way and expect sustainable growth. The program focuses on operational readiness and leadership execution, guiding participants through:
• Designing how work flows across the business
• Establishing decision-making and leadership rhythms
• Documenting and simplifying core processes
• Implementing tools, automation, and AI-enhanced workflows to reduce manual load
• Creating real capacity to support outsourcing or hiring
Participants leave the program with a clear 90-day operational roadmap and key systems already in place, positioning the business to grow without chaos, constant firefighting, or owner burnout.
The program is grounded in Harrison’s more than two decades of experience leading operations and developing leaders within corporate environments, as well as her ongoing work with chambers, nonprofits, and partner organizations that support small business growth and economic development.
Unlike traditional coaching programs, The Leadership Shift is a guided implementation experience. The emphasis is not on inspiration or theory, but on execution and building the operational foundation on which growth depends.
The Leadership Shift is now open for enrollment and available to business owners nationwide through virtual sessions. To learn more or schedule a Leadership Shift Interest Call, visit https://cignalpartners.com/maketheshift
In addition to her consulting work, Harrison hosts the Leveraging Operations in Leadership Podcast, where she shares practical insights on leadership, operations, and building sustainable teams for growing businesses.
For press inquiries, contact info@cignalpartners.com